Families might find better values

First off, you can't beat the location. I was pleasantly surprised by the doormen, Eric and his team were really on top of it, just great guys who make you feel welcomed.

Look, it wasn't exactly wallet-friendly, but it was acceptable.

Would recommend for a short-term stay

Comfortable room, cozy atmosphere, with a relaxing gym that has great amenities and is conveniently located just a short walk from several dining options and shopping.

The overall value didn't quite meet my expectations.

decent stay with some room for improvement

The room was spacious with comfortable bedding, which made for restful nights. The location is perfect, placing us near attractions and dining spots.

The hotel's basic amenities did not live up to the expectation for the price.

I loved the modern decor and the friendly staff made every moment enjoyable. Just wish the restaurant had better hours. 😊

The location in the Gold Coast area is fantastic, providing easy access to local attractions. The cleanliness of the room was impressive, complemented by a courteous front office staff who delivered top-notch service when we requested ice. However, a troubling experience occurred during check-in. my key card didn’t match my room, causing confusion. Additionally, the disproportionate incidental charges were frustrating, as they far exceeded expectations without corresponding amenities.

be prepared for charming decor and exceptional service, including complimentary water bottles for hyatt explorers

Stylish hotel, wonderful ambiance.

amazing city access with landmarks and parks around the corner

My mom and I stayed at this hotel and the unbeatable location made it so easy to stroll to Oak Street and 360 Chicago, while the spacious room added to our magical experience during our weekend visit.

I loved the modern decor and the spacious room with fine views. The check-in process could be quicker. A good stay that blends comfort with style.

I adored the stylish atmosphere of Thompson Chicago, By Hyatt. The spacious room featured large windows with stunning views of the city, and the decor included an impressive modern art display, making it a delightful place for relaxation.

Faster check-in service would be appreciated.

I stayed here for a weekend getaway and was impressed with the stylish atmosphere and modern decor. The spacious room featured large windows that provided stunning views, making it a delight to relax. The service at check-in was exceptional, solving any issues that arose promptly. While the wait to check in could be improved, the overall experience made it worth it.

It was just a smart choice for a city escape in Chicago with extraordinarily good value for money. The room is clean and comfy. The bathroom is huge. Make sure to check the text messaging system if you need anything delivered—it can be hit or miss.